Care Guide

One bag — every journey

Our neoprene bags are designed for modern moms who move through work, travel, and motherhood with intention. Soft, durable, and lightweight, your bag is crafted to support every part of your day while still deserving thoughtful care.

To keep your bag looking its best, we recommend:

1. Hand wash only. To remove stains or water marks, apply a mild soap directly onto the area. Fully submerge the bag in cold water, gently working the soap through to prevent residue. Do not machine wash.

2. Reshape when wet. After washing, lay your bag flat to dry on a clean, non-porous surface. Avoid placing it on treated or dyed surfaces.

3. Avoid harsh products. Alcohol, acetone, oils, and similar substances can damage neoprene. Keep them away from the material. Hardware should also be handled gently to prevent chipping.

4. Refresh the fabric. Creasing or pilling may appear over time. Steam lightly using downward strokes, and use a fabric shaver to remove pilling as needed.

5. Be mindful of color transfer. Dark denim and richly dyed fabrics may transfer onto lighter-colored neoprene, especially with friction.

6. Protect from the elements. Keep your bag away from direct sunlight, heat, and prolonged moisture. Avoid excessive rubbing of the material.

Your bag was designed to make every journey easier—caring for it should feel just as effortless.

If we can be of further assistance, please contact us at connect@bythella.com.