Complete Your Payment (Bank Deposit or GCash)

Thank you for choosing Thella.

If you selected Bank Deposit or GCash at checkout, please complete your payment within 24 hours so we can secure your order and begin preparing your piece with care.

Your total payable amount is reflected in your order confirmation or invoice. The Philippine peso equivalent is calculated based on prevailing exchange rates at the time of pricing. As currency rates fluctuate, local pricing may be adjusted without prior notice.

Where to Find Your Payment Details 

Bank Deposit and GCash details are sent directly to the email address you used at checkout, along with your order confirmation.

Please check your inbox (and spam/promotions folder) for this email.

Haven't received it within a few hours? Email us at connect@bythella.com and we'll resend your payment details right away.

Once payment is completed, please reply directly to your order confirmation or invoice email and attach your proof of payment.

Orders verified within the 24-hour window will be prioritized for processing.

Unpaid orders beyond this window may be automatically released to keep inventory available.